You should only withdraw money from your individual savings account once your savings goal has been achieved. Once you have achieved your savings goal, your saved funds will be transferred directly to your main bank account through our auto-payment process. Esusu's standard platform fee (detailed in our Terms of Service on Esusu's main website) will be deducted from your payout if you did not provide a channel partner code during the registration process. 

If you need to withdraw money earlier than your goal completion date, send an email request to [email protected] 

Please note: users who initiate early withdrawals from their individual savings accounts will face a fee penalty of 1% of their savings goal, or $25, whichever is smaller.

Did this answer your question?